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"Not Happy" Procedure

Could do better

Most of the time we get it right and our visitors are happy with the service and consultations that we provide. However, we’re only human and admit that sometimes things don’t quite go to plan. 

If that’s the case with you, we want to know about it. For example, if you don’t think a review is up to scratch, you are dissatisfied with a consultation that you booked, the retailer that we recommended fell short of an exemplary service, please get in touch and we aim to respond within 48 hours to try to sort out your problem.

All you need do is send us an email to grumbles@sound-advice.onine and be as specific as you can with your complaint and we will respond as quickly and as positively as we can.